Contact information

Whether you have a question about a product, need to track an order, or want to arrange a return, our team at Modern Hype Shop is ready to help.

Contact Details

• Email: contact@modernhypeshop.com

• Phone: +34 684 990 432

• Contact form: https://www.modernhypeshop.com/pages/contact

• Business address: Calle República Dominicana 11, Velilla de San Antonio, M 28891, Spain

Response Times

• Email enquiries: within 1–2 business days

• Phone: Monday to Friday, 9:00 AM – 5:30 PM (CET/CEST)

Product Support

For technical questions about your LED mask, fan, or beauty device — including setup, usage, and troubleshooting — please email us with your order number and a description of the issue. We aim to respond within 1–2 business days.

Returns & Complaints

For return requests, email us with your order number and reason for return. We acknowledge all complaints within 2 business days and aim to resolve them within 10 business days.